Frequently Asked Questions
Everything you need to know about Milk's Favorite Cookie.
Where can I find the expiration date on my OREO package?
The 'Best When Used By' date is printed on the side or back of every pack to ensure you enjoy our cookies at their peak crunch and flavor.
Do you offer international shipping for limited edition flavors?
Currently, we ship within the United States and select territories. Availability for specific seasonal flavors may vary by region.
Are OREO cookies suitable for vegans?
While OREO cookies do not contain animal-derived ingredients, they are produced in facilities that handle milk, so they are considered 'vegan-friendly' but not certified vegan.
How should I store my cookies once the pack is opened?
To maintain freshness, we recommend resealing the pack using the integrated pull-tab or transferring the cookies to an airtight container stored in a cool, dry place.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on opened food products. If your order arrived damaged, please contact our support team within 14 days for a replacement.
Can I customize OREO cookies for a special event?
Yes! Through our OREOID program, you can customize the creme color, add sprinkles, and even upload photos or text to be printed directly on the cookies.